Frequently Asked Questions

Why do you offer rewards?

Answer: Most people want to give this information because they have strong feelings about this type of criminal abuse. They are happy to provide the information in the knowledge that they might help to rescue someone from an extreme and desperate situation. Others however might only be motivated by the prospect of a reward and we would want to receive that information also. We have a small and limited ability to provide rewards but they can only be granted after information has led directly to the rescue of an individual or individuals.

What if I accidentally tell the operator my name or give other personal information?

Answer: The operator will not record this information in the report log and if it is not recorded then the mistake can soon be forgotten by all persons concerned, but please do be careful not to give your personal details, it is better to get it right first time!

Who are these operators?

Answer: The operators are experienced call takers with a background in intelligence capture. They work in the private sector and you need only be reassured that they are extremely professional and highly trained.

What is wrong with ringing Crimestoppers?

Answer: Absolutely nothing! Redline however provides a different type of service. We use analytical tools on intelligence collected and a skilled investigator to assess each call in an attempt to identify information or intelligence gaps. We have the capacity to undertake research and develop the information provided. In this way we try to ensure that Police receive thorough, well researched intelligence reports, that they are able to act upon. They should not normally receive malicious or false reports because of our positive efforts to identify and filter them out.